TERMS & CONDITIONS

House Rules

At check-out time please return keys to reception. Please note that a more detailed inspection of the villa is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the villa is occupied again.

Minimum Age Policy
All guests must be 21 years or older to confirm accommodations at The Reconnection Retreats. A valid photo ID must be presented if requested at the time of check-in for age verification.
If travelling with a parent, we accept children over the age of 13.

Smoking Policy
The entire villa is fully non-smoking.

Parking Policy

Vacations should be stress-free and for that reason, you get to park right in front of your villa. By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The retreat does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.

Important
When you make a reservation, you are booking a villa type (not a specific villa). Each villa type includes similar villas of similar size and equipment, however, interior design can be different. Please note, that your booking has not been made or verified until you receive a confirmation email from: info@reconnectionretreats.eu

Damages Policy
During your stay, the villa and all equipment and furniture should be treated with care and kept in order. Immediate notification to our team will be expected of any damages or breakages in the villa. You (The guests) are financially responsible for any damage to the villa. This includes losses caused by you (The guest) or a third party's negligent actions and behaviour. A summary check will be made of the villa check-out time. However, a more detailed review of the condition of the villa and all equipment and facilities will be made soon after check-out and before another guest occupies the villa. The guests are responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email. Any costs will be claimed by return if they are greater than the deposit or where the deposit has already been returned. Please note, that immediate notification after check-out of any damages to, breakages in or issues with the villa is expected.

Please Note: Immediate termination of the rental agreement is possible if: 

• More guests stay in the property than paid for
• Excessive noise is made in the evening hours or at night
• Sub-letting the property you have rented (or giving it to other people). The number of people residing in the villa should be the same as confirmed in the booking. Accommodation for additional guests may be requested, a charge for each additional guest per night will be charged. We reserve the right to cancel any reservation, without a refund, if an unconfirmed number of people stay overnight in the villa, without notifying our staff members.
• Pets are not allowed in the villa. 
• The Reconnection Retreat is not responsible for lost or forgotten personal things at the villa premises.

Guest Safety Policy
As part of our commitment to guest safety, employees will not disclose the identity of a guest to anyone other than appropriate law enforcement. We assume no responsibility for any personal bodily injury incurred while using The Reconnection Retreats. If you use the resort's facilities and beach, you do so at your own risk.